Placing Your First Order

 

 

Placing Subsequent Orders

 

 

Orders to International Locations

 

 

Manage Address Book

 


Placing Your First Order

Placing an order with pevonia.com.au is really easy. There's no need to create an account first. You automatically create an account when you place your first order online.

Follow these simple steps to place an order:

Locate the Items You Want
Proceed to Checkout
Create a New Account
Enter a Shipping Address
Delivery Information
Payment Details
Review and Submit Your Order

1. Locate the Items You Want

Browse or search for the items you would like to order. If you prefer, you can use the search box located at the top right hand corner of every page of our store. You can type in the keywords for what you are looking for and choose a product from the search result. You will also find link a to 'Recommended For You', which is an interactive option to find products that suit your needs. Finally, you can browse our products by selecting an option from the dropdown lists on the home page and all product pages. Once you find the product, click the title or name of the product to see the details page. Here you will find more information about the item, including the key ingredients in the product, how to use it, related products, etc.

If the item is out of stock of course, you will not be able to purchase it until new stocks are received. When you find a product that you would like to purchase, simply enter how many you would like and click the 'Add to Bag' button. Once you've added an item to your Shopping bag, you can choose to continue shopping until your cart contains all of the items you want to order. Each time you add a product to your Shopping Bag, you will be redirected to you Shopping Bag. At other times, you can access the contents of your Shopping Cart by clicking the link to 'View Bag' at the top right hand corner of the page.

2. Proceed to Checkout

Please review all of the items you've placed in your Shopping Bag. If you decide that you don't want to purchase a particular item, click the button to 'Remove' the item next to the product in the cart and the item will be deleted from your Shopping Bag.

When you're ready to place an order for everything in your Shopping Bag, click the button 'Secure Checkout'. You will be taken to the first page of the order form.

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3. Create an Account

Enter your details in the form, please note that the address information should be your billing address. If you want us to deliver the order to another address, tick the box next to 'Ship to a different address' and enter the information there. Please keep in mind that the e-mail address you provide here will be the only e-mail address to which we can send information going forward. Now select your age group and how you heard about us and click on the 'Apply' button.

You can use the email address you provided and the password you just created to access your account when you come back to pevonia.com.au/shop in the future. You will also be able to use your password to make changes to your account information and view previous orders. Make sure to choose something you will remember the next time you want to place an order.

Passwords are case sensitive and must be a minimum of 6 characters. We advise you to not use passwords that are easy to guess. Remember, anyone who knows your password may access your account.

4. Delivery Information

Free Shipping Nationwide!

At Pevonia Botanica, we usually send via DHL Express parcels with delivery time between 3-5 days.

Please note that at this point, we do not ship overseas.

5. Payment Details

Next, let us know how you would like to pay for your order. We accept Visa, MasterCard, Paypal. All orders must be prepaid. If you're paying with a credit card, enter the number without spaces or dashes.

6. Review and Submit Your Order

Check the accuracy all of the information you provided and make any necessary adjustments. When you are ready, click the 'Submit Order'. Once you place your order, we will send you a confirmation e-mail message. We will send you another e-mail message at the time of shipment.

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Placing Subsequent Orders

Follow these simple steps to place subsequent orders:

Locate the Items You Want
Proceed to Checkout
Sign-In to Your Account
Enter a Shipping Address
Delivery Information
Payment Details
Review and Submit Your Order

1. Locate the Items You Want

Browse or search for the items you would like to order. If you prefer, you can use the search box located at the top right hand corner of every page of our store. You can type in the keywords for what you are looking for and choose a product from the search result. You will also find link a to 'Recommended For You', which is an interactive option to find products that suit your needs. Finally, you can browse our products by selecting an option from the dropdown lists on the home page and all product pages. Once you find the product, click the title or name of the product to see the details page. Here you will find more information about the item, including the key ingredients in the product, how to use it, related products, etc.

If the item is out of stock of course, you will not be able to purchase it until new stocks are received. When you find a product that you would like to purchase, simply enter how many you would like and click the 'Add to Bag' button. Once you've added an item to your Shopping bag, you can choose to continue shopping until your cart contains all of the items you want to order. Each time you add a product to your Shopping Bag, you will be redirected to you Shopping Bag. At other times, you can access the contents of your Shopping Cart by clicking the link to 'View Bag' at the top right hand corner of the page.

2. Proceed to Checkout

Please review all of the items you've placed in your Shopping Bag. If you decide that you don't want to purchase a particular item, click the button to 'Remove' the item next to the product in the cart and the item will be deleted from your Shopping Bag.

When you're ready to place an order for everything in your Shopping Bag, click the button 'Secure Checkout'. You will be taken to the first page of the order form.

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3. Sign In to Your Account

Click on the sign-in link, enter your email address (used to create your account) and your password and click on 'submit'. You can click on the link to 'My address book' and either Add a new address or pick from an existing address. If you want us to deliver the order to another address, tick the box next to 'Ship to a different address' and enter the information there. Now click on the 'Apply' button.

4. Delivery Information

Free Shipping Australia-wide!

At Pevonia Botanica, we use DHL Express parcels with delivery time between 3-5 days.

Please note that at this point, we do not ship overseas.

5. Payment Details

Next, let us know how you would like to pay for your order. We accept Visa, MasterCard and Paypal. All orders must be prepaid. If you're paying with a credit card, enter the number without spaces or dashes.

6. Review and Submit Your Order

Check the accuracy all of the information you provided and make any necessary adjustments. When you are ready, click the 'Submit Order' button. Once you place your order, we will send you a confirmation e-mail message. We will send you another e-mail message at the time of shipment.

Orders to International Locations

Please be advised that we are currently unable to ship to addresses outside of Philippines. However we can refer you to our main office in Australia.

Address Book

If you simply want to delete an address or edit an address for future use, click on the link to sign in at the top roght hand side of the store. Once you've signed in using the e-mail address and password associated with your account, click the the link to 'My Account' to see your account information. Now click on the 'My address book' tab link to view your address book. Now click the 'Edit Address Details' button to change the address information or click on 'Add new address' to enter a new address into the address book.

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